12% or 18%? TCS or TDS? SGST/CGST or IGST? Most Indian hotel owners are either overbilling guests, underpaying tax, or both. Here is the complete, plain-language guide to GST compliance for hotels in 2026.
GST on hotel accommodation in India is based on the declared tariff (the published room price before any discounts), not the amount actually paid. Three slabs apply:
The most common billing mistake: applying GST based on the discounted rate actually charged rather than the declared tariff. If your declared tariff is ₹8,000 but you're offering it at ₹6,500, you still apply 18% GST — not 12%. Many hotels get this wrong and face scrutiny during audits.
F&B served in the hotel restaurant is taxed separately: 5% GST for restaurants without air conditioning (no ITC), 5% for AC restaurants (no ITC), and 18% for restaurants inside hotels with a room tariff above ₹7,500 (with ITC available).
The split depends on whether the transaction is intrastate or interstate:
In practice, most hotel PMS systems handle this automatically if they are correctly configured with your state code and the guest's billing address. If your PMS doesn't do this automatically, every invoice is a manual compliance risk.
Under Section 194-O of the Income Tax Act, OTAs are required to deduct 1% TCS (Tax Collected at Source) on bookings they facilitate. This means MakeMyTrip, Goibibo, and Booking.com deduct 1% from your payout before transferring it.
This TCS is not your tax liability — it's an advance collection that you can credit against your annual tax return. To claim it, you need:
When MakeMyTrip charges you 18% commission, they also charge 18% GST on that commission. This GST is an input tax you can claim as ITC (Input Tax Credit) against your output GST liability, provided:
For a hotel paying ₹4.7L/month in OTA commission at 18%, the GST on that commission is ₹84,600/month. That's a potential ₹10.1L per year in ITC — which many hotels fail to claim because their accounting system doesn't track OTA commission GST separately from the commission itself.
Hotels with annual aggregate turnover above ₹5 crore are required to generate e-invoices for B2B transactions. This means any folio issued to a company (with GSTIN) must go through the IRP (Invoice Registration Portal) and carry an IRN (Invoice Reference Number) and QR code.
Key points for hotel operations:
If your current PMS doesn't handle e-invoicing automatically for corporate folios, this is a compliance risk that grows with every corporate booking you process.
A modern PMS like StayX handles most of this automatically — GST slab selection, GSTIN capture, SGST/CGST/IGST calculation, and e-invoicing integration. If your current system requires manual steps at any of these points, you are carrying compliance risk on every folio you generate.
Book a 30-minute session. We will walk through your specific property and show you where the gaps are.